BOT CHAT FROM
4LIMES
4LIMES
A chatbot is a virtual interlocutor capable of communicating by voice or text. Its design uses artificial intelligence algorithms to imitate human behaviour and is capable of asking and answering questions. Bots "live" in messengers, social networks and mobile applications, simplifying communication between the user and the company.
DO YOU NEED A CHATBOT
The chatbot is now a popular tool used in a variety of commercial projects in small and large businesses. It helps to reduce the cost of customer service, and at the same time helps to increase revenues by attracting new customers through "live" communication.
The service is very popular in the service sector. Creating chatbots helps to 'offload' employees whose job it is to communicate with customers, providing technical support. Among these areas:
The service is very popular in the service sector. Creating chatbots helps to 'offload' employees whose job it is to communicate with customers, providing technical support. Among these areas:
UTILITY INDUSTRY
INSURANCE
MEDICINE
CALL CENTRES
INTERNET COMMERCE
The creation of a chatbot is useful in cross-selling, where it is necessary to call a large base of customers. This is how a new product or service is offered, and information about discounts and promotions is communicated. A good bot creates the illusion of live communication, which attracts customers to the brand.
WHAT TASKS ARE HANDLED BY CHATBOTS
In each area, creating a bot solves a specific task, so bots differ from each other. The simplest bots are the most interactive, and the most complex are the ones with artificial intelligence. They can maintain a conversation on any topic and are often difficult to distinguish from humans.
Tasks a bot can perform:
Tasks a bot can perform:
Consultant bots are designed to communicate with customers: both potential and existing ones. They accept orders and send them to the right experts. In the internet-shop, such a consultant will help to place an order or choose a product, pay for it and order its delivery. At the medical clinic, they can book you an appointment with a doctor or conduct an initial survey.
ASSISTANCE
As voice assistants, bots are used in search engines and messengers. They are implemented in Yandex Alice, there is Google Assistant in Russian, you can use chatbots in Telegram, VKontakte, Viber, WhatsApp, WeChat, Skype.
For example, users of entertainment services and portals know that there are bots, which are programmed for children. They assist in interactive game learning. Such bots use images of cartoon and fairy tale characters. They vividly express emotions while answering questions.
BOT TYPES
Bots can be, depending on their usage and the tasks they perform:
Gaming
That is, programs that perform specific processes in games. For example: raising a character, automation of online games or casinos.
Exchange
Able to instantly react to market fluctuations, help work with the exchange. In America, bots already conduct a large part of transactions.
Web bots
They are able to collect information about the users, copy their personal data.
Search bots
Necessary for specialists who use them to analyse Internet traffic. Bots index pages, are included in the work of search engines.
Marketing
Such bot is involved in an advertising campaign, and leads the client through a certain sales funnel. The result of his work is the receipt of lead/contact data of the client.
Our company develops different types of bots: we are ready to help you choose the appropriate one based on your business goals.
Our company develops different types of bots: we are ready to help you choose the appropriate one based on your business goals.
INTERESTED IN A CHAT BOTS DEVELOPMENT OFFER?
COST AND DURATION OF BOT DEVELOPMENT
Developing a chatbot is an interesting but complex task. It includes several stages of work, the project involves various professionals: marketer and designer, editor and copywriter, can not do without web analytics and traffic specialist.
The timing and cost of bot creation is influenced by the tasks set, their extent and the ways of solving them. For example, using special builders, specialists can quickly create bots and, if necessary, make changes quickly.
But the build format for large companies requiring a bot system with complex functionality will take longer.
The timing and cost of bot creation is influenced by the tasks set, their extent and the ways of solving them. For example, using special builders, specialists can quickly create bots and, if necessary, make changes quickly.
But the build format for large companies requiring a bot system with complex functionality will take longer.
OUR COMPANY'S ADVANTAGES
Experience
We create and launch chatbots of different types, and we are proud of realized projects. See our cases to prove it.
Individual approach
We do not create templates: we develop bots according to specific customer's needs.
Professionalism
When you order a chatbot, you can be sure that we will create the most useful program for you.
OUR SATISFIED CUSTOMERS
THINKING OF GETTING A DEDICATED PERSONAL ASSISTANT, OR ARE YOU ALREADY CONVINCED YOUR CHATBOT WILL HELP YOUR BUSINESS?
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